Workflow & process design
We map how the work really moves, then remove the steps that only exist because "that's how we've always done it."
Operations that run without you.
Replace the duct tape with systems that just work.
We map how your business actually runs, then build the systems that take the manual grind off your plate. And the prices are on this page, not behind a call.
Automation
Follow-ups, reminders, handoffs, data entry. The repetitive work a system should be doing while you sleep.
Tools that talk to each other
We connect the apps you already pay for so data stops living in five places at once.
Scheduling, invoicing & intake
The everyday back-office, wired so a new client, a booking, or an invoice just flows.
Analytics you can trust
Tracking set up correctly so the numbers finally reflect what's actually happening in the business.
Dashboards & reporting
One clear view of the business, in plain English, so you can make the next call with confidence.
Amy Coates Counseling's intake and scheduling, wired so new clients reach the right care without the back-and-forth, and nothing slips through the cracks.
See the live siteWhat operations costs here.
Two ways to buy it: scoped inside your build as its own lines, or as the monthly rhythm that keeps everything running. Every number is quoted in writing before any work starts.
Inside your build
Systems wired in from day one.
Scopedin your build quote
When we build your site, the operations work rides along: booking, intake, invoicing, automations, and the connections between your tools, each quoted as its own line so you see exactly what you are paying for.
- Booking, intake, and lead routing wired in
- Automations for follow-ups and reminders
- Your existing tools connected
- Analytics set up correctly from day one
Keep It Growing
The machine, kept running.
$750–$1,500per month
The build makes the machine. This keeps the machine making money: your systems healthy, your follow-up running, and a quarterly sit-down on what is working and what is next. 3-month minimum, then month to month.
- One reactivation campaign a month to existing customers
- Site and systems kept healthy, fast, and current
- Showing up where people search now, including AI
- A quarterly sit-down on what is next
- A direct line to me, not a ticket queue
The Money Map
Find the money first.
$350credited toward your build
Before you spend on systems, let's find where the money is quietly leaking and where it is sitting untouched. You get it in plain English, plus an hour with me and the one move to make first. The fee comes off the top of any build.
- Where your money is quietly leaking
- Where it is sitting untouched, waiting
- The one move I would make first
One-time build price. No lease, no per-seat fees.
You own it all: site, code, content.
30 days of post-launch fixes included.
Heavier lifting? When the operations fix is really a custom tool, that's custom software, over here, from $5,000 and yours outright. Nonprofit? 10% off everything, just mention your 501(c)(3).
Fair questions.
Are there contracts?
Builds are scoped on a signed statement of work, so both of us are protected on the deliverable. Keep It Growing has a 3-month minimum, then month-to-month. No 12-month lock-ins, no auto-renewals.
What's included after launch?
Every build comes with 30 days of post-launch fixes for anything not working as scoped. After that, changes are yours to make (you own the systems), a small per-change fee, or covered under Keep It Growing.
Do I own the systems?
Yes. The workflows, the automations, the dashboards, and any tool we build live in accounts you control. Whether you stay with us or not, the machine keeps running.